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I was speaking to my sons friends dad the other day, he went to a game just before Christmas and was appalled by the state of the toilets in the North Stand, his son didn’t want to use the toilet as they were dirty!
A trip to the toilets puts hairs on the chesthis son didn’t want to use the toilet as they were dirty!
Just not your own.A trip to the toilets puts hairs on the chest
A trip to the toilets puts hairs on the chest
This is a poor experience for your son's friend. There is a team of cleaners onsite during matches, so if this is reported at the time they can get over to deal with it. How were they last week? Let us know if they have not improved and we'll look into it further.I was speaking to my sons friends dad the other day, he went to a game just before Christmas and was appalled by the state of the toilets in the North Stand, his son didn’t want to use the toilet as they were dirty!
@OUSP, is there obvious signing in the toilets giving contact information on who to report this to? If not, can this be looked into, it would be an easy 'win'.This is a poor experience for your son's friend. There is a team of cleaners onsite during matches, so if this is reported at the time they can get over to deal with it. How were they last week? Let us know if they have not improved and we'll look into it further.
There should be a frame with the report it info in each loo block, including reporting facilities issues. This was one of the points we had put in place for this season. Let me know if they are missing in any of the blocks and I'll get a list of replacements needed.@OUSP, is there obvious signing in the toilets giving contact information on who to report this to? If not, can this be looked into, it would be an easy 'win'.
They always look dirty, the floor needs a deep clean, even power washing.This is a poor experience for your son's friend. There is a team of cleaners onsite during matches, so if this is reported at the time they can get over to deal with it. How were they last week? Let us know if they have not improved and we'll look into it further.
They were industrial-scrubbed in the close season, but the stains are so awful. The fact that they were never painted doesn't helpThey always look dirty, the floor needs a deep clean, even power washing.
Hope with the new stadium, the family area gets its own toilets and not used with the entire stand.
There should be a frame with the report it info in each loo block, including reporting facilities issues. This was one of the points we had put in place for this season. Let me know if they are missing in any of the blocks and I'll get a list of replacements needed.
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They were industrial-scrubbed in the close season, but the stains are so awful. The fact that they were never painted doesn't help
Let's not completely let the club off the hook here, if you rented a property and after year it was dirty because you didn't clean that's not down to the landlord.
Obviously different story if something is broken then you'd expect your landlord to fix it.
It is down to the landlord if cleaning is their responsibility as part of the contract though...Let's not completely let the club off the hook here, if you rented a property and after year it was dirty because you didn't clean that's not down to the landlord.
Obviously different story if something is broken then you'd expect your landlord to fix it.
Does the stadium company stop the club from doing these tasks? Even if the stadium company is obligated to do them and is not doing so, the club has a duty of care to the fans to ensure that they can watch games in comfort and safety. Add to this, the reputation of the club is far from enhanced by the appalling state of some of the very basic facilities offered by the stadium. The club shouldn’t hide behind StadCo, they should seek redress with them but not at the expense of supporters’ enjoyment. Even in the pure fantasy world of us playing at the Triangle in 26, that’s still over two seasons people have to slop around in P**s and sit in areas awash in pigeon droppings.
Not good enough.
In which case, the club should refuse to sell tickets to areas of the ground where facilities are not up to scratch and seek redress through the courts/arbitration.We wont have access to the stadium or permission to just go doing cleaning/maintenance work, that's not how it works.