Season ticket issues

Left Wing Cross

Active member
Joined
15 Dec 2017
Messages
850
Did anyone else have problems getting into the ground on Saturday?

My ticket wouldn't work and I had to visit the box office three times ~(and had to queue each time) before I could gain access. This took so long that I missed the goal!

The box office said the people at the gates are new and this was the problem.
 

RyanioBirdio

Well-known member
Joined
1 May 2018
Messages
2,884
My ST wouldn’t scan initially, but the guy on the turnstile said it was just because the cards are new. Gave the barcode a good polish and it then scanned just fine. Why did you have to keep going back repeatedly?
 

Left Wing Cross

Active member
Joined
15 Dec 2017
Messages
850
My ST wouldn’t scan initially, but the guy on the turnstile said it was just because the cards are new. Gave the barcode a good polish and it then scanned just fine. Why did you have to keep going back repeatedly?

The scan was tried a couple of times and failed. I was issued with printed replacement tickets from the box office (twice), which failed to resolve the problem.

With every failure, I was forced to go back to the box office.
 

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