Personally I have to say that I am pretty depressed (but maybe not surprised) by the way the club seems to be behaving.
If there is one thing that *makes* a club *in the long term* it is the size and strength of the supporter base. It's not a big new shiny stadium - it is having enough people attending to fill it (cf Darlington). At the moment, it's all going pretty well on the pitch, there is the promise of a new ground, we have made some decent signings - surely it is exactly the right time to be trying to grow the amount of supporters who are committed for years to come.
Now I do get that many just turn up to watch the football and aren't that bothered with talking on (or at) forums, won't get involved with a supporter's trust and that all of this just passes them by. But a sizeable amount of us *are* on here, or other social media and there are many more who read stuff without necessarily ever commenting.
If the club really want us to be 'customers' only, then they cannot be taken aback if we can judge what they offer with a clear 'consumer' eye - and if they alienate enough of us badly enough they will regret it. We are not Manchester United or Inter Milan with an endless supply of supporters willing to fill the gaps that the more disillusioned will leave - and trying to get those people back is much more difficult than keeping them in the first place.
