General Ticketing and Retail

[Steve Gilbert]

Go onto the account page and click forgotten password -it has the same result-check yr junk mail but should come directly thru.

I’ve tried several times now and still no email gets sent through.

 

[Osleroad]

I’ve tried several times now and still no email gets sent through.

That's a pain-have you tried registering again from scratch which will tell you if the system does in fact hold yr email address

 

[Steve Gilbert]

That's a pain-have you tried registering again from scratch which will tell you if the system does in fact hold yr email address

Thank you for that. So I was able to create a new account with the same email address and then it said I had multiple accounts with that email address and would I like to link them!

 

[Front Post]

Certainly heard that one such example is leaving the club soon.

And now it's public knowledge.
Who is next.
And what is going on.

Feel sorry for whoever has to try and facilitate the fans forum

 

[Older Shotts]

Is it just me or can we still NOT sign into the online shop?

 

[Front Post]

Is it just me or can we still NOT sign into the online shop?

Club update on ticketing/retail and the need for a password reset posted on 23rd Feb had this within it

"Supporters wanting to purchase merchandise from the online store should continue using the ‘Guest Checkout’ option until further notice."

 

[Manorlounger]

Club update on ticketing/retail and the need for a password reset posted on 23rd Feb had this within it

"Supporters wanting to purchase merchandise from the online store should continue using the ‘Guest Checkout’ option until further notice."

And with that disappears any option for season ticket holder discounts. Clever move by the club?

 

[MarkG]

I am still struggling with the online ticketing.
I log into my account.
Then when I try and buy a Shrewsbury ticket, it then takes me to my account settings.
I then have to click on tickets again, and then add a Shrewsbury ticket.
Some sort of double logging in.

 

[Front Post]

And with that disappears any option for season ticket holder discounts. Clever move by the club?

Yeah and it has been like it for weeks.
For a club that has been banging the drum about how important ticketing and retail sales are.
Not sorting it quickly is bad bad look.