watching on Ifollow

Siho

Junior Member
Joined
13 Dec 2017
Messages
22
I've jusr forked out £5 to watch the match, but when I go to ifollow match centre, it's telling me to buy a subscription

Is thins normal?

does anyone have email details for ifollow support - there is nothing on the website.

it's so f#cking annoying
 

Siho

Junior Member
Joined
13 Dec 2017
Messages
22
They did get back to me eventually...


"When our UK customer are abroad, they must use it a billing details from their current region.
I'm sorry about that"

and I have to email ifollow@efl.com to get money back

pathetic.
 

Eaststandboy

Owner
Staff member
Joined
5 Dec 2017
Messages
3,203
They did get back to me eventually...


"When our UK customer are abroad, they must use it a billing details from their current region.
I'm sorry about that"

and I have to email ifollow@efl.com to get money back

pathetic.
Bull. I've used my UK bank details when in Portugal.

A lot of people have UK bank accounts but may live or work abroad!
 

Siho

Junior Member
Joined
13 Dec 2017
Messages
22
It really is poor.
Very frustrating, contemplated paying for second half with another account, but what can we do? They have a monopoly, and I am just some little person with no power to do anything
 

Siho

Junior Member
Joined
13 Dec 2017
Messages
22
Have sent an email.

Listening on ifollow, would love to be watching second half.

Happy we're now up, but this has pissed me off
 

Kamal

Active member
Joined
27 Dec 2017
Messages
404
Should have created a new account and then it would have charged you 6 euros to watch the game. I've used my UK bank details abroad before.
 

Neville60

Active member
Joined
8 Dec 2017
Messages
449
It drops out a few times and have to re-set, anyone else experienced this?
 

Canterbury exile

Active member
Joined
18 Apr 2018
Messages
144
Set up new account when abroad with new password and weirdly I find it only works for me on Google chrome. Also I found going via the app was more reliable
 

Oufcad30

Active member
Joined
7 Dec 2017
Messages
617
Sorry to bump this thread, i have purchased a pass for tomorrows game vs Bolton, if i sign in on my PS4 can i watch it on my tv or does it have to be on a tablet?
 

tonyw

Well-known member
Joined
6 Dec 2017
Messages
1,596
I'll say this - iFollow may be rubbish for UK residents hoping to catch a game when on their hols……

…..but for expats, it is one of the greatest innovations of the 21st Century!

I've been able to watch every Saturday game this season (and snuck a few looks between meetings of the Burton game as well), and have had zero video or audio drops (assuming you don't count the Nick Harris manglings).

'Fraid I don't know about the PS4 though. Have watched games on my laptop & iPad, but haven't tried that yet.
 

Johnox37en

Active member
Joined
16 Dec 2017
Messages
354
Good for me too. They have in introduced replays of incidents, goals etc this season but will play them over the live action which is a bit annoying. Overall I have no complaints about the service.
COYY
 

Londonroader1

Active member
Joined
9 Dec 2017
Messages
367
I'll say this - iFollow may be rubbish for UK residents hoping to catch a game when on their hols……

…..but for expats, it is one of the greatest innovations of the 21st Century!

I've been able to watch every Saturday game this season (and snuck a few looks between meetings of the Burton game as well), and have had zero video or audio drops (assuming you don't count the Nick Harris manglings).

'Fraid I don't know about the PS4 though. Have watched games on my laptop & iPad, but haven't tried that yet.

I would not be without it ! Here in Spain its very good, even via the WIFI. Better with the commentary this season. Rosy and Co make my Saturday afternoon here especially when we win! I feel still very much in touch with the Club even though I have not been to a home or away game now for 6 years after being a North Stander Season ticket holder for ever! :(

OUFCX
 

Manorlounger

Well-known member
Joined
6 Dec 2017
Messages
3,209
It really is a shame that the system is not set up to allow those who are temporarily abroad not watch. I cannot see any reason why someone who is out of the country, for whatever reason, is stopped from watching a match at a time. I daresay some smart a**e will talk about VPNs and other means of defrauding but, just how many would go that far? We were happy to pay to watch the game on Saturday at the price of €6.00 but were prevented because we have an account in the UK. So what? We also have two season tickets so have paid upfront to watch the game live, why not take our money for more club income?
More annoying, we could have walked into half a dozen bars and watched the Premiershit for free.
 

RyanioBirdio

Well-known member
Joined
1 May 2018
Messages
2,766
It really is a shame that the system is not set up to allow those who are temporarily abroad not watch. I cannot see any reason why someone who is out of the country, for whatever reason, is stopped from watching a match at a time. I daresay some smart a**e will talk about VPNs and other means of defrauding but, just how many would go that far? We were happy to pay to watch the game on Saturday at the price of €6.00 but were prevented because we have an account in the UK. So what? We also have two season tickets so have paid upfront to watch the game live, why not take our money for more club income?
More annoying, we could have walked into half a dozen bars and watched the Premiershit for free.
You raise a very valid point about having paid to watch the game live, yet being unable to even pay extra to watch it while temporarily abroad. There are plenty of grey areas with on demand culture making its way into football, and from experience they won’t be in a hurry to iron out the creases. Football, much like music (my industry of profession) is too arrogant and complacent to believe it needs to move forward, let alone with urgency and purpose. It’ll likely just sit and stagnate for a good while yet, resting on its laurels until someone else comes along and sorts out the problems down the line. This is what happened when Apple - a hardware manufacturer - had to invent the iPod and in turn iTunes to save the music industry’s bacon, because one day people realised you could just rip the music files from CDs and spread them around. The music industry could’ve owned its own hardware and delivery platforms, but was lazy and let someone else figure it out right as the whole thing wobbled on the brink of collapse. It then did it again with Spotify - a software company - who figured out that they could essentially take the existing method of iTunes and turn it into an open library in return for a monthly subscription. Again, the industry itself could’ve done that, but was lazy and complacent, run by buffoons who were too busy dining out and flying first class on the company card to do their jobs. Football operates the same way.

I’ve rambled. Anyhow, there is certainly something in what you say, not only in the sense that there’s no real reason for a one off stream from abroad to be so unobtainable or problematic, but that if the technology exists then there should be something in the fact that people who have paid for a seat but can’t attend have the right to access that match. It won’t be cut and dried, but even if it were, don’t bank on the powers that be to look for the solution, let alone find and implement it. They’ll wait for someone else to do that, but only when they’re should deep in s**t.
 

chuckbert

Well-known member
Joined
8 Dec 2017
Messages
2,052
I'll say this - iFollow may be rubbish for UK residents hoping to catch a game when on their hols……

…..but for expats, it is one of the greatest innovations of the 21st Century!

I've been able to watch every Saturday game this season (and snuck a few looks between meetings of the Burton game as well), and have had zero video or audio drops (assuming you don't count the Nick Harris manglings).

'Fraid I don't know about the PS4 though. Have watched games on my laptop & iPad, but haven't tried that yet.
Interesting that you’ve had no dropouts. I having frequent, but very short (2-3s) hangs in the video which are very annoying. My bandwidth is fine and it happens on multiple devices, so I presumed it was something with the service. I’ll have to look into it further.
 

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