The Good, The Bad & The Ugly

Farrscatering said:
At present there is no revenue going to the club. I have said before that when we turn a profit we can look to, as they say “share the love” but my priority first and foremost is to ensure the business is profitable and sustainable. There are many other things going on in the background where we work together. All I can say is I am committed to improving the match day experience for you, the fans. The busier we are the better it is for everyone, but I understand your position.
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Thanks for the response.
 
Farrscatering said:
At p

At present I cannot see a suitable alternative, with issues regarding glass and cans I cannot see an acceptable alternative. Especually when your dealing with a fizzy liquid under pressure. There is obviously a quality issue with whatever you put the product in. Whether that’s a flat tasting beer or a beer that has lost flavour. I think there is a future in draft but financially it is not worth is doing, if the concourses would have been designed as an open area you could look to specialise an area as a bar area and a food area. Assisting in the specialising of Staff for working on that area. With the current attitudes toward football and the behaviour of fans aluminium bottles will never take off, although I think that could be a decent alternative. I honestly see the future is in effective recycling of plastic instead of banning completely.
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thanks for your answer
 
Farrscatering said:
The network infrastructure in the stands is terrible. Again it would involve approx £7000 to upgrade the Infrastructure alone. At present I have a wireless network for my Cctv but it can’t handle the weight of traffic on a match day
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Would it not be possible to enquire whether Stadco/ Firoka would consider installing a decent wi fi at the stadium- or at the very least provide a decent signal booster? (I cant see their corperate customers being too enamoured with the distinct lack of internet access and stability when attending events there? )
 
Sarge said:
Would it not be possible to enquire whether Stadco/ Firoka would consider installing a decent wi fi at the stadium- or at the very least provide a decent signal booster? (I cant see their corperate customers being too enamoured with the distinct lack of internet access and stability when attending events there? )
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I can ask, I think I’m safe in the knowledge what the answer would be...
 
Eaststandboy said:
I normally have a beer at half time. So would easily buy 5 vouchers at a time, but it's managing the queue, would not please those if there's a long queue, perhaps:

1 queue for food
1 beer only (cash)
1 queue for pre paid?
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We did try to start an alcohol only queue, I need to get signs made and logistics sorted. I need to figure out how tokens would work especially with the tills we use. I’m defiantly considering it.
 
Farrscatering said:
We did try to start an alcohol only queue, I need to get signs made and logistics sorted. I need to figure out how tokens would work especially with the tills we use. I’m defiantly considering it.
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Festivals do this, I suppose you could get a company to produce one that doesn't allow forges.
 
Farrscatering said:
We did try to start an alcohol only queue, I need to get signs made and logistics sorted. I need to figure out how tokens would work especially with the tills we use. I’m defiantly considering it.
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Cardiff have a loyalty card thing where you get given a card, you get it stamped every time you buy a beer and get your 10th free.

Bolton used to do the tokens where by you had to buy them before kick off at half time, you then cashed your token in when you got your beer. Would it not be possible to utilise one of the areas that gets used to sell programmes for beer only?
 
DenisSmithsWig said:
Cardiff have a loyalty card thing where you get given a card, you get it stamped every time you buy a beer and get your 10th free.

Bolton used to do the tokens where by you had to buy them before kick off at half time, you then cashed your token in when you got your beer. Would it not be possible to utilise one of the areas that gets used to sell programmes for beer only?
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I would agree about the programme selling become beer booths! I'm not sure if they have power, but a couple of fridges and a couple of tills would be sufficient even if just selling a few of the more popular options.
 
Farrscatering said:
I want to put queueing barriers up. There are plans in the pipeline
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Thanks for coming on an answering questions but I wouldnt want any barriers put up particularly in the east stand concourse which is a heavily congested area most weeks and shuffle room only on a bigger matchday.
 
Farrscatering said:
I can ask, I think I’m safe in the knowledge what the answer would be...
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.... we can all probably guess what its likely to be...... however, piggybacking on an improved wi fi ( which will benifict those who have corperate or hold other events there) would be benificial to farrs catering ( signal for card machines for example?) as well as all the paying 'customers' on matchdays too, gotta be worth an ask, after all, if you dont ask you dont get?
 
Eaststandboy said:
How about being able to buy vouchers so you simply ask for your drinks and hand it over, maybe even an express queue for those who do it?

No cash or card transaction needed. Maybe sell them in blocks of 5?
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I was at the Allianz Arena a few years ago and there you get a card you put money on. Then just use it like a contactless card around the ground. Still got a few Euros on it
 
Oslernorth said:
I was at the Allianz Arena a few years ago and there you get a card you put money on. Then just use it like a contactless card around the ground. Still got a few Euros on it
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I have been to a few German grounds. I dont like the card system. You have to queue up twice and then inevitably dont spend all on the card. You have to queue yet again to get the change back.
Contact less cards far easier.
 
daveoufc said:
Thanks for coming on an answering questions but I wouldnt want any barriers put up particularly in the east stand concourse which is a heavily congested area most weeks and shuffle room only on a bigger matchday.
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Seconded for the North Stand; that place is far too congested when it's full already and people are getting shirty - adding barriers would be asking for trouble.
 
1. Don't put barriers in. Its only going to p**s people off.
2. A token system could work, or even a paper booklet where you pre buy it online (have different choices, one paper ticket for beer, one for a burger etc) you give that to the cashier instead of money. Solves the card payment issue and would make transactions quicker.
3. Put up small stands that only sell beer or have staff walk around with a backpack selling beer?
 
Separate queues for hot drinks and hot food, and cold drinks and sweets etc. Serving hot drinks and food slows down the queue in my opinion, so a separate 'fast queue' might sell more, if people know they'll get served quickly and have time to drink something at half time?
 
Chicken Balti Pies

Agree with the token system. Thinking specifically of the East Stand, you could sell beer tokens from the programme booths each side of the stand pre-match which is naturally a much less busy time for the team behind the bars.

The token system would fly through beer drinkers much quicker - nothing I dread more than watching as someone buys three pies and two hot drinks in the queue in front of me! Just ensure it's beer & tokens only. No food or other drinks.
 
Can I suggest painting lines on the floor and barriers closer to the kiosks to snake the queue around.

The barriers would create a physical barrier to allow easy egress and prevent people jumping the queue. I appreciate at present it is difficult to see how people will comply with lines painted on the floor in the current chaos but,if barriers can't be used, it may help a small bit.
 
I’ve been to a number of venues (including Abbey Cinema in Abingdon) that uses a fairly basic app to order drinks on that are then delivered to the table/seat.

Could a Farrs app not be developed where people could order their drinks before/during the match which are then prepared a few mins before half time etc.

It avoids the need for printing/exchanging vouchers or tokens and should only require your staff cross referencing the order on your system with the order on someone’s phone.

Wetherspoons have done a fairly similar thing to reduce queuing at the bar etc. There’s not a huge amount of variety in terms of alcohol options at the moment so it could be trialled with that.
 
carefreeoufc said:
I’ve been to a number of venues (including Abbey Cinema in Abingdon) that uses a fairly basic app to order drinks on that are then delivered to the table/seat.

Could a Farrs app not be developed where people could order their drinks before/during the match which are then prepared a few mins before half time etc.

It avoids the need for printing/exchanging vouchers or tokens and should only require your staff cross referencing the order on your system with the order on someone’s phone.

Wetherspoons have done a fairly similar thing to reduce queuing at the bar etc. There’s not a huge amount of variety in terms of alcohol options at the moment so it could be trialled with that.
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They did trial a pre ordering service but for food only.
 
carefreeoufc said:
I’ve been to a number of venues (including Abbey Cinema in Abingdon) that uses a fairly basic app to order drinks on that are then delivered to the table/seat.

Could a Farrs app not be developed where people could order their drinks before/during the match which are then prepared a few mins before half time etc.

It avoids the need for printing/exchanging vouchers or tokens and should only require your staff cross referencing the order on your system with the order on someone’s phone.

Wetherspoons have done a fairly similar thing to reduce queuing at the bar etc. There’s not a huge amount of variety in terms of alcohol options at the moment so it could be trialled with that.
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Excellent idea ....however it needs a decent wi fi signal inside the breeze block to get a decent trial
 
Would you consider letting people go outside with a beer at half time I think that’s a stupid rule considering it’s plastic bottles why you can’t go outside with it
 
Frankie said:
SSU East End Of. Just regular white coffee. Thanks for looking into it.
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Coffee is black you can’t get white coffee only if you add milk so you should really be asking for a milky coffee which is disgusting to be honest if you want to drink coffee drink coffee black no sugar why add anything to coffee
 
Glover said:
Coffee is black you can’t get white coffee only if you add milk so you should really be asking for a milky coffee which is disgusting to be honest if you want to drink coffee drink coffee black no sugar why add anything to coffee
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Yeah, don't add anything to coffee, chew the beans you heathens. Hot water on coffee? A joke.
 
Malc said:
Shall we have a bucket collection for Glover so that he can buy a keyboard with punctuation keys on it?
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In all seriousness Malc, any chance of just banning the troll now? It's getting stupid now how many threads this kid is trying to ruin.
 
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