Tickets Season Tickets & Memberships 24/25

[MarkG]

Just because you *can* do everything last minute, chuck stuff out on social media the night before and expect people to be permanently online doesn't mean you *should* do it that way. Sounds like the gist of this stuff was decided weeks ago.

There are two levels of "assign" or "manage" tickets for tickets and memberships for other fans. I tried sending a "manage" authorisation last night but got error message.

So not quite as easy as asking a mate to book the away ST online.

Mine timed out after clearing the payment bit.
checked my account history and showed as booked.
hit resend email and the purchase turned up, but no "add to apple wallet" working link.
tried calling ticket office but 40 people in queue.
ten minutes later the first email turned up.

 

[werthersoriginal]

You couldn’t access the internet or use a phone, or know anyone who could, for a few minutes at 10 o clock? That’s unlucky.

He could have been *actually* working. I’m lucky in that I’m at home some days but not everyone has that latitude

 

[uptheus]

They probably don't think they have to worry about that this season and they are probably right, although they might want to think on it for future seasons if they carry on with this.

Would be a nice problem to have, and seems Brannagan has earmarked this as the objective e.g. promotion to the Premiership!!

 

[Eaststanding]

He could have been *actually* working. I’m lucky in that I’m at home some days but not everyone has that latitude

I get that, it’s just really unlucky to be in a job that you physically can’t leave, even for a few minutes.
The club can’t win, whatever time they release something.

 

[BillyTurleys CurlyWurly]

Did they ever give an exact figure of how many ST holders we now have?

 

[retro_rockets]

Just got my membership email confirmation and it mentions a £10 ticket credit. Which is nice

 

[Lost Marbles]

Just got my membership email confirmation and it mentions a £10 ticket credit. Which is nice

I think this is a mistake and they've used the email template from last season. it even says "Yellows Membership" when they are now "Old Gold" "Home" or "Away".

Will be interesting to see if they honour it (they should in my opinion).

It is great to have you on board for the don’t forget to take advantage of your Yellows Membership benefits:

• £10 Ticket Credit

• Advance Ticket Discounts (on all home league matches)

• Priority on any all ticket matches throughout the season (subject to availability after Season Ticket holders )

• Yellow Member Prize Draws (6 exclusive prize draws to win tickets, hospitality, merchandise, and more)

 

[Steve Gilbert]

I think this is a mistake and they've used the email template from last season. it even says "Yellows Membership" when they are now "Old Gold" "Home" or "Away".

Will be interesting to see if they honour it (they should in my opinion).

It is great to have you on board for the don’t forget to take advantage of your Yellows Membership benefits:

• £10 Ticket Credit

• Advance Ticket Discounts (on all home league matches)

• Priority on any all ticket matches throughout the season (subject to availability after Season Ticket holders )

• Yellow Member Prize Draws (6 exclusive prize draws to win tickets, hospitality, merchandise, and more)

There is one think not noticing the odd League 1 logo or wording but that is beyond sloppy!

If that has gone to all members then I think Adam Benson should be facing some very tough questions from those above.

He has potentially just lost the club £15k just because he didn’t check what was being sent out.

 

[Lost Marbles]

There is one think not noticing the odd League 1 logo or wording but that is beyond sloppy!

If that has gone to all members then I think Adam Benson should be facing some very tough questions from those above.

He has potentially just lost the club £15k just because he didn’t check what was being sent out.

Could be more than that! £5k for Old Gold, £10k for Away and an unspecified number of Home Memberships likely to be in the high hundreds at least.

I wouldn't bother claiming it if I'd bought a standard membership but having spent £60 I'll be pushing them for the £10 credit. Plus it's not just about the money, they need to be pulled up to learn a lesson about attention to detail and proof reading!

 

[MarkG]

Just wondering is the advance ticket discount for members the same as the usual advance match ticket discount?

 

[holdsteady]

I suppose a lot of people will wait to spend the ten pound credit on the kit, at the current rate it wont cost much as we won't have one.

 

[Lost Marbles]

Just wondering is the advance ticket discount for members the same as the usual advance match ticket discount?

It's not the same: Adults receive £2 off whilst all other price classes receive £1 off match tickets when purchasing in advance of match day.

Peterborough tickets don't appear to have a member discount, so presumably doesn't apply to cup games? Or maybe it's because they're already discounted? Again not very clear.

 

[Scotchegg]

Just got my membership email confirmation and it mentions a £10 ticket credit. Which is nice

This has been raised with the club. It was an error by Ticketmaster by the looks of it but has been rectified, as always, by Gemma in the ticket office.

 

[Carpy]

Gemma

She must be royally fed up with the incompetence above her, people making her job infinitely more difficult through their own lack of ability

 

[OUSP (Replaced by FAB)]

It's not the same: Adults receive £2 off whilst all other price classes receive £1 off match tickets when purchasing in advance of match day.

Peterborough tickets don't appear to have a member discount, so presumably doesn't apply to cup games? Or maybe it's because they're already discounted? Again not very clear.

It is in addition to the usual advance discount for league matches.

 

[Hackney Jack]

I've been on the oufc website, couldn't see away memberships or are they not doing them?

 

[Scotchegg]

I've been on the oufc website, couldn't see away memberships or are they not doing them?

Sold out.

 

[Essexyellows]

I've been on the oufc website, couldn't see away memberships or are they not doing them?

They were hidden away under "Tickets" and "Special Events" until they sold out to the sleuth like ST holders, many of whom looked under the "Membership" tab................

 

[Kernow Yellow]

This has been raised with the club. It was an error by Ticketmaster by the looks of it but has been rectified, as always, by Gemma in the ticket office.

A likely story. I know Ticketmaster are crap, but much more likely no-one at OUFC bothered telling them about updated wording/spec for the product this season in my opinion. Easy to hide behind another company though.

I bought 'regular' home memberships for me and the kids last night (ie several days after they went on sale) and got the same confirmation wording as posted above, including the £10 credit and priority for all-ticket matches. Which is good to know!

 

[Scotchegg]

A likely story. I know Ticketmaster are crap, but much more likely no-one at OUFC bothered telling them about updated wording/spec for the product this season in my opinion. Easy to hide behind another company though.

I bought 'regular' home memberships for me and the kids last night (ie several days after they went on sale) and got the same confirmation wording as posted above, including the £10 credit and priority for all-ticket matches. Which is good to know!

The error was either with the club or Ticketmaster as they are the two bodies involved. I take it in good faith that the correct information was sent, but ultimately the mistake has been identified and corrected.

 

[ECYellow]

How many errors have been identified in the last 3 months or so? How many times have the club had to back track, apologies or blame someone else for some kind of incompetence?

There were grammatical errors in the Brannagan or Tyler articles yesterday* (can't remember which, now). I remember seeing them. They are small things but just more examples of a slapdash approach. It's all so avoidable.

Just had a look and these appear to have been updated correctly, now. Shame they couldn't get them right first time.

 

[Village-Yellow]

Season Ticket has arrived

 

[Sarge]

Season Ticket has arrived

email information that my digital ST has arrived - not that I can do anything with it*... ( luckily I have a physical ST card!)


*

 

[OX14]

Season Ticket has arrived

2 of mine have but the 3rd hasn't yet.

 

[LowerSouth]

2 of mine have but the 3rd hasn't yet.

Ditto

 

[Manorlounger]

Neither have arrived as yet.

 

[LowerSouth]

information that my digital ST has arrived - not that I can do anything with it*... ( luckily I have a physical ST card!)


*View attachment 21605

It’s a “digital “ card @Sarge
Here’s hoping the download reload works

 

[LowerSouth]

Neither have arrived as yet.

You and Mrs @Manorlounger have to log in at
F&B’s first to unlock your ST’s

 

[OX14]

Ditto

3rd went to my Wife's email address that the fan number was originally assigned to about 5 years ago. Even though I set up a new yellows account under a different email address and assigned the fan number when we changed systems before the play offs.

 

[Northstandboy]

None here