Dot Counting Portsmouth Home 15th February Ticket Thread

Attendance tracking
Early ticket sales are very strong for this one.

9.00pm update on Sunday 2nd February and there are only 535 home seats left.

Very few seats left together in the East or North Stands.
That's 65 sales since I looked earlier at 4pm. This will sell out easily, but we'll still have about 150/200 empty seats!!!
 
11.30am update on Tuesday and very strong early sales are continuing for this one.

There are currently only 366 home seats available.

By Stand these are distributed- North 73, East 38, South Upper 47, South Lower 208.

Only single seats left now in the North, East & South Upper Stands (bar a couple of pairs in South Upper end block 9).

Another definite sell out and I imagine the ticket exchange facility will be opened up before the end of this week, either Thursday or Friday.
 
I just hope that those who can't make it make use of the ticket resale system. So frustrating still seeing lots of empty seats despite it being a 'sell out'! Are those fans who are not using the system just not aware of its availability?
 
Presumably the club can see if season ticket holders have attended based on whether they scanned in or not?
If there's a number who haven't attended games, for example the early Saturday games as they may have commitments that mean they can't, and haven't listed their ticket on the exchange, surely it's worth the club giving them a reminder that they can list their seat if it's going to be a re-occurring thing?

Sizeable gaps in the family area versus Bristol City as well as other areas of the North Stand. I always assume those in the East Stand, are people who have 'bundled' in at the top of the stand.

Seems a real shame to have numerous empty seats that haven't even been made available for possible re-sale.
 
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There's a balancing act I think. When you buy a season ticket you are committing to that without any guarantees. If we were getting thumped 5 nil every week then you can't just say that you don't like it any more and get your money back. You're in come what may. And we saw that in covid when thousands bought season tickets for what turned out to be one game.

So I think that we have to be slightly careful at demonising (not that we are) those who don't attend. But as @CaptainOx has said, we should be reminding them of the opportunity to resell these tickets if they're unused so that as many as possible can attend.

The point @Colin B made about ensuring that single seats can't be left is also important. If we had pairs or more tickets remaining, then I think that we'd sell out all original seats much quicker which would give people a bigger window to return unused seats, and give greater opportunities for these to be then sold on.

In regard to the family stand, we have seen far more 12.30 games than many of us were expecting and that is one of the biggest issues for regular attendance. I would imagine that people keep their tickets on the hope that they can get away from kids football in time to make the game, but safe in the knowledge that if not they can still watch it on sky.

I think that we may see a reduction in take up for some of these tickets next season as a result.
 
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Presumably the club can see if season ticket holders have attended based on whether they scanned in or not?
If there's a number who haven't attended games, for example the early Saturday games as they may have commitments that mean they can't, and haven't listed their ticket on the exchange, surely it's worth the club giving them a reminder that they can list their seat if it's going to be a re-occurring thing?

Sizeable gaps in the family area versus Bristol City as well as other areas of the North Stand. I always assume those in the East Stand, are people who have 'bundled' in at the top of the stand.

Seems a real shame to have numerous empty seats that haven't even been made available for possible re-sale.
We get an email every time the exchange opens up. I share my tickets with friends most weeks but it’s pretty easy to put it on the exchange (when it works) however one time it just said “not permitted” or similar . Much as I’d like to Always help I didn’t want to spend time calling the ticket office .

But let’s be honest at this point very few people don’t get to see a game that they want to
 
Midnight update on Wednesday and we are now down to 236 home seats available.

By stand the remaining seats are distributed:

North 62, East 21, South Upper 35, South Lower 118.

That means 130 sales in the past 36 hours so we will likely get down to the trigger point for the ticket exchange to open either Thursday afternoon or Friday morning.
 
Midnight update on Wednesday and we are now down to 236 home seats available.

By stand the remaining seats are distributed:

North 62, East 21, South Upper 35, South Lower 118.

That means 130 sales in the past 36 hours so we will likely get down to the trigger point for the ticket exchange to open either Thursday afternoon or Friday morning.
It'll be interesting to see when they open it for this game, as that trigger point seems to have varied game to game, and as we discussed, they went a bit early last time out.

I think the decision to only sell seats at full price, irrespective of who they're sold to, is something that needs looking at. If a dad and child want two exchange tickets they currently have to pay for two adults, which may put some people off. The club has sold the seat and had the money once, so I'd rather see an incentive to get people into the empty seats than maxing out the revenue in this instance.
 
It'll be interesting to see when they open it for this game, as that trigger point seems to have varied game to game, and as we discussed, they went a bit early last time out.

I think the decision to only sell seats at full price, irrespective of who they're sold to, is something that needs looking at. If a dad and child want two exchange tickets they currently have to pay for two adults, which may put some people off. The club has sold the seat and had the money once, so I'd rather see an incentive to get people into the empty seats than maxing out the revenue in this instance.
Morning.....you are not a morning person!
 
It'll be interesting to see when they open it for this game, as that trigger point seems to have varied game to game, and as we discussed, they went a bit early last time out.

I think the decision to only sell seats at full price, irrespective of who they're sold to, is something that needs looking at. If a dad and child want two exchange tickets they currently have to pay for two adults, which may put some people off. The club has sold the seat and had the money once, so I'd rather see an incentive to get people into the empty seats than maxing out the revenue in this instance.
Blimey! I wasnt aware that was how exchange tickets currently is applied

agree, If Dad n lad ( or lass) -or Grandad n grandkid- fancy going to a high demand match, exchange tickets should be offered at the appropriate age catagory prices offered. As they've already been sold once, why are the club asking for full price or saying dont bother?
one for both @OUSP and @OxVox to take up with the powers that be I think
 
Blimey! I wasnt aware that was how exchange tickets currently is applied

agree, If Dad n lad ( or lass) -or Grandad n grandkid- fancy going to a high demand match, exchange tickets should be offered at the appropriate age catagory prices offered. As they've already been sold once, why are the club asking for full price or saying dont bother?
one for both @OUSP and @OxVox to take up with the powers that be I think

There was a push at the beginning of the season to provide a ticket exchange system, and this was introduced with only one tier for all tickets. That meant that an adult and child season tickets would both become adult tickets when returned and would be sold as such.

I don't know enough about the system in place and how easy it is to tweak, but this kept things simple and meant that the exchange system was up and running as early as possible. It's not perfect, and may explain why there is less uptake in the family stand if indeed that is the case.

We have a working party that is looking at all ticketing issues and this is something that can be reviewed for next season (along with avoiding single seats being left in the middle of rows).
 
It'll be interesting to see when they open it for this game, as that trigger point seems to have varied game to game, and as we discussed, they went a bit early last time out.

I think the decision to only sell seats at full price, irrespective of who they're sold to, is something that needs looking at. If a dad and child want two exchange tickets they currently have to pay for two adults, which may put some people off. The club has sold the seat and had the money once, so I'd rather see an incentive to get people into the empty seats than maxing out the revenue in this instance.
If an exchange ticket gets sold, then the seat holder gets approximately 1/23 of their season ticket price back as a credit for next season. I wonder if the club is trying to avoid crediting back someone for an adult seat but only gaining for instance an under 7 in the North Stand at £2 as the extreme example.

The club of course do mostly benefit on the exchange. I get £15 credit and my East Stand seat gets sold at adult price for £25. +65 and 18-24 £18. U-18s they would lose out at £14, U-13's £10 and U-7s £7.

As you say though, for the sake of a few hundred pounds of revenue, we could be seeing more seats in use. Not sure how many seat exchanges actually happen maybe 100 - 200?
 
We have a working party that is looking at all ticketing issues and this is something that can be reviewed for next season (along with avoiding single seats being left in the middle of rows).
What is the situation regarding away games and some sort of points system being brought in moving forward? There was a hope / assumption in the summer that the away membership was a means to an end - a way of getting some sort of priority system going as quickly as possible - but that the club would spend this season working towards something else, or perhaps building some sort of tier system in the background that this season’s ticket purchases might be factoring into.

If we get to the summer and the club simply puts its hand out and asks for away members to hand over another £30, and it turns out they’ve been doing nothing to move towards evolving the process, it would be pretty disappointing.
 
What is the situation regarding away games and some sort of points system being brought in moving forward? There was a hope / assumption in the summer that the away membership was a means to an end - a way of getting some sort of priority system going as quickly as possible - but that the club would spend this season working towards something else, or perhaps building some sort of tier system in the background that this season’s ticket purchases might be factoring into.

If we get to the summer and the club simply puts its hand out and asks for away members to hand over another £30, and it turns out they’ve been doing nothing to move towards evolving the process, it would be pretty disappointing unsurprising.
Edited it for you
 
What is the situation regarding away games and some sort of points system being brought in moving forward? There was a hope / assumption in the summer that the away membership was a means to an end - a way of getting some sort of priority system going as quickly as possible - but that the club would spend this season working towards something else, or perhaps building some sort of tier system in the background that this season’s ticket purchases might be factoring into.

If we get to the summer and the club simply puts its hand out and asks for away members to hand over another £30, and it turns out they’ve been doing nothing to move towards evolving the process, it would be pretty disappointing.
Although we are nowhere near safe from relegation yet, I'd like to think the club are planning for another season in the Championship.

Things to think about:
a singing / unreserved section?
a points / attendance based away priority system?
perhaps restricting season tickets to certain areas/blocks to leave general sale more accessible?
one of Colin's ideas of not having empty single seats. not sure how to implement this. Move a ST along to fill the space. Or not allow a new ST to be bought which creates a single space?
unpopular, but a forced "ticket exchange" to try and stop empty seats, with a grace of a certain number of games you can miss.

Introducing schemes retrospectively could also cause issues if fans for instance aren't registered as buying tickets for matches they've attended. Also moving a ST to a different seat or area might upset people.
 
If an exchange ticket gets sold, then the seat holder gets approximately 1/23 of their season ticket price back as a credit for next season. I wonder if the club is trying to avoid crediting back someone for an adult seat but only gaining for instance an under 7 in the North Stand at £2 as the extreme example.

The club of course do mostly benefit on the exchange. I get £15 credit and my East Stand seat gets sold at adult price for £25. +65 and 18-24 £18. U-18s they would lose out at £14, U-13's £10 and U-7s £7.

As you say though, for the sake of a few hundred pounds of revenue, we could be seeing more seats in use. Not sure how many seat exchanges actually happen maybe 100 - 200?
How about if two exchange seats are sold together, one of them has to be at adult price? That way, using your example the club gets £25+£7 as a minimum, meaning they still profit even if they've refunded two adults @£15 each.

It's like all things, the devil is in the detail, but it needn't be too complicated and the club's ticketing operation (with their decades of experience!!!) should be able to crunch the numbers to mitigate their (extremely small) risk. For instance any single exchange seats could only be available as adult, +65, or 18-24, which guarantees the club a profit, and it's unlikely an U18, U13, or U7 would be sitting on their own anyway.

Whatever they decide to do, I think the exchange system needs promoting and marketing better than it has been this season, and the season ticket system tweaked as per my earlier suggestion to remove the fairly large number of single seats that are dotted all over the stadium.
 
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