Tickets 25/26 Season tickets

[Colin B]

Called me at 14.57. Said there were only two of them in the ticket office today and they are also having to deal with all the people calling in to see if they were successful...

This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly rocket science is it?

 

[Bicester Yellow]

This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?

Tbf it’s something you and I could do with an hour or two of training

 

[Chippy]

This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?

To be fair to the club it does actually say they will start contacting supporters from 10am onwards on Monday, it doesn’t say they will get a call on Monday, just that’s when they are starting the process.

It also asks supporters not to contact the club about available season tickets as this will slow down the process for everyone.

 

[Carpy]

This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?

yEaRs oF eXpErIeNcE

 

[OX11yellow]

They are still ringing people. Just got an East Stand season ticket for my granddaughter

 

[Northstandboy]

I keep having nightmares that i forgot to renew one of the season tickets i was tasked with renewing!

Did the club call those not renewing to ask why/remind them?

 

[Carpy]

I keep having nightmares that i forgot to renew one of the season tickets i was tasked with renewing!

Did the club call those not renewing to ask why/remind them?

Few days of ad revenue should cover it!

I look forward to the opposition team taking pelters at you over the fence.

 

[Marked Ox]

I keep having nightmares that i forgot to renew one of the season tickets i was tasked with renewing!

Did the club call those not renewing to ask why/remind them?

I kept getting reminder emails for somebody else's I buy for them that wasn't renewed.

 

[BicesterU]

When I saw that the ticket office would be making outgoing calls, my first thought was that there must only be a few remaining as that would seem like a strange way of doing it if we were talking in the hundreds.

I do hope we get to see the numbers once the process is finished - would be interested to see how many we've sold all together, and how many made it to general sale.

 

[brightonyellow]

Got the call! Got mine and one for my dad!

 

[chris77077]

This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?

To be fair about an hour after this I was scrolling LinkedIn and they put up a job advert for a 'Ticketing Executive'!

 

[vandelay]

For those who have been lucky enough to receive a call, when did you sign up to the waiting list ?

 

[Orkney Islands Yellow]

My mate got the call today and couldn't speak highly enough of the woman he spoke to.

They're a good bunch in the ticket office and appear to be working hard at the moment.

 

[Northstandboy]

View attachment 27925

Few days of ad revenue should cover it!

I look forward to the opposition team taking pelters at you over the fence.

Will have some tins of Stella and prawn sandwiches, proper corporate experience.

 

[LowerSouth]

My mate got the call today and couldn't speak highly enough of the woman he spoke to.

They're good bunch in the ticket office and appear to be working hard at the moment.

From what I hear, the system adopted seems to be working ok so far .

 

[OUFC1978]

They let me buy two season tickets. One for me and an under 18s one. I’m an old gold member and joined the waiting list the day it was advertised. Got my call yesterday afternoon.

 

[Colin B]

My mate got the call today and couldn't speak highly enough of the woman he spoke to.

They're good bunch in the ticket office and appear to be working hard at the moment.

Indeed they are, and that has never been the issue. The issue is the pressure they are often put under by the management decisions made above them.

 

[Steve Gilbert]

I’d imagine there were a couple of hundred ST’s available to the waiting list but that is purely guess work.
This could become the norm.

 

[Foley]

I’d imagine there were a couple of hundred ST’s available to the waiting list but that is purely guess work.
This could become the norm.

Out of 7,000 wouldn't the drop out rate be 5% to 10%?
People moving, unable to make the games for whatever reason, and unfortunately passing away.
I would think 500+

 

[Steve Gilbert]

Out of 7,000 wouldn't the drop out rate be 5% to 10%?
People moving, unable to make the games for whatever reason, and unfortunately passing away.
I would think 500+

If it’s that many then my thoughts are with the ticket office staff right now!

 

[Orkney Islands Yellow]

How many seats will be sold to season ticket holders?

 

[Bicester Yellow]

How many seats will be sold to season ticket holders?

Probably same as last year, 7,500-8,000

 

[Stranger]

Probably same as last year, 7,500-8,000

Capped at 7,000 wasn't it?

 

[Bicester Yellow]

Capped at 7,000 wasn't it?

I thought we sold more and that’s why there were taken off sale pretty promptly.

Might be wrong though.

 

[joshua]

I thought we sold more and that’s why there were taken off sale pretty promptly.

Might be wrong though.

On holiday in Greece just got a call from Gemma secured a seat for wife SSU 2 seats away from mine well done OUFC
Champagne tonight

 

[Bicester Yellow]

On holiday in Greece just got a call from Gemma secured a seat for wife SSU 2 seats away from mine well done OUFC
Champagne tonight

Great stuff, more guaranteed money we can get into the club the better tbh. If ST’s sell out again that’s absolutely what we should be aiming for, guaranteed money plus more if the seats get resold if people can’t make the odd game.

 

[SirAndyOfCrosby]

On holiday in Greece just got a call from Gemma secured a seat for wife SSU 2 seats away from mine well done OUFC
Champagne tonight

Is the champagne because you got your wife a seat, or more specifically because it's two seats away from you?

 

[Carpy]

or more specifically because it's two seats away from you?

She's the one opening it

 

[Fr45er]

My mate got the call today and couldn't speak highly enough of the woman he spoke to.

They're a good bunch in the ticket office and appear to be working hard at the moment.

I spoke with Gem and she was great, sorted very quickly.

 

[Eric Blair]

I spoke with Gem and she was great, sorted very quickly.

I've said before and I'll say it again, Gemma is the unsung hero of the club