Tickets 25/26 Season tickets

Called me at 14.57. Said there were only two of them in the ticket office today and they are also having to deal with all the people calling in to see if they were successful...
This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly rocket science is it?
 
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This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?
Tbf it’s something you and I could do with an hour or two of training 🤣
 
This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?
To be fair to the club it does actually say they will start contacting supporters from 10am onwards on Monday, it doesn’t say they will get a call on Monday, just that’s when they are starting the process.

It also asks supporters not to contact the club about available season tickets as this will slow down the process for everyone.
 
This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?
yEaRs oF eXpErIeNcE
 
I keep having nightmares that i forgot to renew one of the season tickets i was tasked with renewing!

Did the club call those not renewing to ask why/remind them?
Screenshot 2025-06-10 at 13.25.37.png

Few days of ad revenue should cover it!

I look forward to the opposition team taking pelters at you over the fence.
 
When I saw that the ticket office would be making outgoing calls, my first thought was that there must only be a few remaining as that would seem like a strange way of doing it if we were talking in the hundreds.

I do hope we get to see the numbers once the process is finished - would be interested to see how many we've sold all together, and how many made it to general sale.
 
This is what absolutely infuriates me with our ticketing management.

They are in charge of this process. They chose when to call fans on the waiting list. And what do they do? They do it on a day when only two people are in the office! You couldn't make it up.

Why not train up some other admin staff, and have a whole bunch of them making the calls. It's hardly a rocket science is it?
To be fair about an hour after this I was scrolling LinkedIn and they put up a job advert for a 'Ticketing Executive'!
 
My mate got the call today and couldn't speak highly enough of the woman he spoke to.

They're good bunch in the ticket office and appear to be working hard at the moment.
Indeed they are, and that has never been the issue. The issue is the pressure they are often put under by the management decisions made above them.
 
I’d imagine there were a couple of hundred ST’s available to the waiting list but that is purely guess work.
This could become the norm.
Out of 7,000 wouldn't the drop out rate be 5% to 10%?
People moving, unable to make the games for whatever reason, and unfortunately passing away.
I would think 500+
 
On holiday in Greece just got a call from Gemma secured a seat for wife SSU 2 seats away from mine well done OUFC
Champagne tonight 🍾
Great stuff, more guaranteed money we can get into the club the better tbh. If ST’s sell out again that’s absolutely what we should be aiming for, guaranteed money plus more if the seats get resold if people can’t make the odd game.
 
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